Crash Repairs in Reigate

At Reigate Auto Refinishing, we understand that having an accident is an unsettling and stressful experience. Our key objective is to make that experience more tolerable through a service that takes most of the immediate worries out of your hands. Crash repairs from our accident repair centre come with a two-year paintwork guarantee. We’re always here to help you get back on the road quickly, safely and with as little disruption as possible.

To help you on your way, Reigate Auto Refinishing assigns a dedicated accident management specialist to look after your claim and to deal with assessors and insurers alike.

Just because your insurer has a recommended list of repairers, you still have the right, by law, to have crash repairs undertaken at the accident repair centre of your choice. Our bodyshop in Reigate already looks after the needs of prestigious trade and fleet clients, and we have an excellent reputation amongst private motorists in the Surrey area too.

Crash Repairs | A Simple Process

Reigate Auto Refinishing performs crash repairs in a fully equipped bodyshop that has body realignment, welding, paint mixing and low-bake oven facilities in place. We use a combination of traditional and modern systems to repair car bodywork. This means customers with small-scale accident damage might not need to claim through their insurers at all, and they can pay for repairs themselves whenever we use SMART technology to undertake the required work.

For those in need of large-scale crash repairs, we deliver a simple, transparent service built around your needs:

Contact

We’ll arrange to have your vehicle collected, or you can drop it off to us if it is in a safe, roadworthy condition. We’ll organise a replacement car, subject to qualification, and set the ball rolling with your claim through a dedicated accident management specialist who keeps you informed and updated.

Specification

Once we have your car onsite, Reigate Auto Refinishing compiles a full job specification for crash repairs. We liaise with the insurer of the policy holder, sending digital images of the damage to gain faster approval for the repair work. We have good relationships with all major insurance companies.

Approval

As soon as we receive approval for our recommended crash repairs, our company orders in the parts and panels required for the agreed work. Our accident repair centre in Reigate schedules the job around the specification, taking the use of required systems into account based on our workloads.

Repair and Refinishing

Our technicians perform the repair work and pass your car down to our refinishing team. We paint your car in a low-bake oven, using water-based materials, to reduce the release of harmful emissions into the environment. Our paint mixing system guarantees a resilient finish and good colour matching.

QC and Inspection

We never send a car back to the customer without putting it through a rigorous quality control check. At Reigate Auto Refinishing, we only sign off our crash repairs if they meet our own stringent inspection checks and comply in full to BS 10125; the main regulatory standard for our trade.

Updates

While your car is with us, we never keep you in the dark with regards to what’s happening with the repair process. Our bodyshop keeps you up to speed by telephone, SMS text message or email. All you need to do is specify how you’d like us to contact you when you drop your car off at our workshop.

To find out more about crash repairs, call Reigate Auto Refinishing on 01737 222265 or visit our bodyshop on Blackborough Road.

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